Overview

The Remote Database Access feature in cPanel allows external servers (remote hosts) to connect to your MySQL® or MariaDB® databases securely.

This is useful when:

  • Your website or application is hosted on another server

  • You need to connect a billing system, shopping cart, or API

  • An external application requires database access

Step 1: Log in to cPanel

  1. Open your web browser

  2. Log in to your cPanel account using your credentials

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Step 2: Open Remote Database Access

  1. Scroll to the Databases section

  2. Click Remote Database Access

Step 3: Add a Remote Access Host

Under the Add Access Host section, enter the following details:

Host

  • Enter the hostname, IPv4 address, or IPv6 address of the remote server

Examples:

  • 203.94.12.45

  • server.example.com

Wildcard Usage: You may use the % symbol as a wildcard

Example: 192.168.0%

This allows access from all IP addresses that start with 192.168.0 

Important: When using IP ranges, you must follow MySQL account-naming rules.

Comment (Optional)

  • Enter a short description to identify the remote host

  • Maximum length: 255 ASCII characters

Examples: 

  • Billing Server

  • Application Server

  1. Click Add Host

  2. A success message will appear once the host is added

Step 4: Manage Existing Access Hosts

The Manage Access Hosts section displays all remote hosts that currently have database access

Edit a Host Description

  1. Locate the host in the list

  2. Update the description in the Comment field

  3. Click Update

  4. A success confirmation message will appear

Remove Remote Database Access

To deny database access from a remote host:

  1. Click Delete next to the hostname or IP address

  2. Confirm the action when prompted

  3. Click Remove Access Host

The remote server will no longer be able to connect to your database.

Security Best Practices

  • Allow only trusted IP addresses or hostnames

  • Avoid using wildcards unless absolutely necessary

  • Remove access when it is no longer required

  • Contact your hosting provider if you see unknown IPs or hostnames