SSL Certificate – New Order / Renewal & Domain Validation Steps

Step 1: Go to Your SSL Product

  • Locate your SSL product in the client area.
  • Click on the “Configure Now” button at the bottom of the window.

Step 2: Select Order Type

  • If you’re ordering a new SSL certificate or haven’t purchased one from us before, select “New Order”.
  • If you’re renewing an existing certificate, select “Renewal”

Step 3: Generate CSR (Certificate Signing Request)

Method 1 (Recommended) – Server Side

  • Generate the CSR from your server.
  • Copy and paste the CSR into the required field in your client area.

Method 2 – From Client Area

  • Click “Generate CSR” to create the CSR and keys.
  • Fill in the required form to proceed.
  • After submission, the CSR details will appear in the CSR section.

Step 4: Fill Administrative Contact Form

  • Scroll down and fill in the administrative contact form with the correct details.
  • Click Continue to proceed.

Step 5: Domain Validation

  • On the next page, select a domain validation method from the available options.
  • Complete the validation process and click Continue.

Steps:

1. Email Validation

  1. Select Email Validation during the SSL configuration.
  2. Choose one of the default approval email addresses. ( admin@<yourdomain>, administrator@<yourdomain>, hostmaster@<yourdomain>, webmaster@<yourdomain> and postmaster@<yourdomain>)
  3. An approval email will be sent to the selected address.
  4. Open the email and click the approval link to validate.

(***Ensure the selected email address exists and is accessible before choosing this method.)

2. DNS (CNAME) Record Validation

Steps:

  1. Select DNS Validation during configuration.
  2. The CA will provide a CNAME record (name and value).
  3. Add the provided CNAME record to your domain’s DNS zone.
  4. Wait for DNS propagation ( It takes from 10 minutes and up to 24 hours to validate domain; it depends on your DNS server TTL).
  5. The CA automatically checks and validates your domain.

3. HTTP File Upload (File-Based Validation)

Steps:

  1. Select HTTP Validation.
  2. The CA provides a validation file and a specific path to upload it.
    (e.g., http://yourdomain.com/.well-known/pki-validation)
  3. Upload the file to your web server in the given path.
  4. The CA will access the URL to verify the file.

(This method requires control over the website’s root directory.)

Final Step: SSL Certificate Issuance

  • Once the domain validation is successfully completed, the SSL certificate will be sent to your email.
  • Alternatively, you can download it directly from your client area.
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